1 Cameron Hill Circle
Chattanooga,
TN
37402
Posted: 06/01/2022
2022-06-01
2022-07-26
Job Category: Information Technology (IT)
Job Number: 5176
Job Description
END USER SERVICES SPECIALIST, Chattanooga, TN
WalkerHealthcareIT is seeking an End User Services Specialist for a healthcare client located in Chattanooga, TN. This is contract position.
START DATE: 6/27
ON-SITE / REMOTE: On-Site
WAGE TYPE: 1099, W2
End User Services Specialist Job Responibilities
- Provides technical, operational and administrative support for IT-related End User provisioning and support Devices Job
- Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.
- Ensures appropriate change management approvals are in place prior to deployment
- Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.
- Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
- Documents technical issues and their resolution, in accordance with incident and knowledge management standards.
End User Services Specialist Job Experience
- 2 years - Experience in Information Technology required
- Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
- Proficient oral and written communication skills
- Proficient interpersonal and organizational skills
- Exceptional time management skills
- Associate' s degree in Information Systems or a related field or equivalent years of experience is required.
- Equivalent years of experience are defined as 2 years of professional experience
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