End User Services Specialist | Contract

Chattanooga, TN 37402

Posted: 06/01/2022 Job Category: Information Technology (IT) Job Number: 5176

Job Description


END USER SERVICES SPECIALIST, Chattanooga, TN

WalkerHealthcareIT is seeking an End User Services Specialist for a healthcare client located in Chattanooga, TN. This is contract position.

START DATE: 6/27

ON-SITE / REMOTE: On-Site

WAGE TYPE: 1099, W2

End User Services Specialist Job Responibilities
  • Provides technical, operational and administrative support for IT-related End User provisioning and support Devices Job
  • Performs manual installation of non-packaged software, which includes both purchased products and internally developed applications.
  • Ensures appropriate change management approvals are in place prior to deployment
  • Manage multiple assignments and problems in an environment of continually changing priorities while keeping end users and management informed of progress along the way.
  • Provides timely and effective technical support to end users, answering questions, troubleshooting problems, and providing general assistance in the use of end-user hardware and corporate-standard software.
  • Documents technical issues and their resolution, in accordance with incident and knowledge management standards.

End User Services Specialist Job Experience
  • 2 years - Experience in Information Technology required
  • Proven analytical and problem solving skills and ability to perform non-routine analytical tasks
  • Proficient oral and written communication skills
  • Proficient interpersonal and organizational skills
  • Exceptional time management skills
  • Associate' s degree in Information Systems or a related field or equivalent years of experience is required.
  • Equivalent years of experience are defined as 2 years of professional experience


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